Privacy Policy for Talon Soccer

At Talon Soccer, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect information collected through our online platform, which promotes football equipment and services, and facilitates bookings for coaching and field rental. By using our site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

• Personal Data You Provide: This includes information you voluntarily provide when you register an account, make a purchase (e.g., football equipment, coaching sessions), book a field, customize team kits, or contact us. This may include your name, email address, postal address (4 Drumalee Drive, Dublin, D07 C6FK, Ireland), phone number (+353863618867), payment information (handled securely by third-party processors), age, and specific preferences related to our sports equipment or services.
• Transaction Data: Details about the products and services you have purchased from us, including coaching sessions booked, equipment bought, and field rental history.
• Usage Data: Information about how you access and use our site, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This helps us understand how our users engage with our platform.
• Communication Data: Records of your communications with us, including emails sent to [email protected] or messages sent via our site's contact forms.

2. How We Use Your Information

The information we collect is used for various purposes to deliver and enhance our services:

• To Provide and Maintain Our Services: Fulfilling orders for football equipment, managing coaching session bookings, facilitating team kit customization, and organizing sports event management or field rentals.
• To Process Transactions: Safely processing your payments for products and services.
• To Communicate With You: Sending order confirmations, updates about your bookings, service announcements, and responding to your inquiries.
• For Marketing and Promotion: With your consent, sending you information about new products, special offers, and events related to Talon Soccer that we believe may be of interest to you.
• To Improve Our Site and Services: Analyzing usage patterns to enhance user experience, website functionality, and the relevance of our offerings.
• For Security and Fraud Prevention: Protecting our site and users from fraudulent activities and unauthorized access.
• To Comply with Legal Obligations: Meeting legal and regulatory requirements applicable to our business.

3. Legal Basis for Processing Personal Data (GDPR)

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases for processing your personal data:

• Necessity for Contract Performance: Processing your data is necessary to fulfill our contractual obligations to you (e.g., selling equipment, providing coaching, field rental).
• Legitimate Interests: Processing for our legitimate business interests, such as improving our services, marketing, fraud prevention, and maintaining the security of our operations, provided your rights and freedoms are not outweighed.
• Consent: Where required, we will obtain your explicit consent for certain processing activities, such as sending marketing communications. You have the right to withdraw your consent at any time.
• Legal Obligation: Processing necessary to comply with a legal obligation to which we are subject.

4. Disclosure of Your Information

We may share your information with trusted third parties under certain circumstances:

• Service Providers: We engage third-party companies and individuals to facilitate our services (e.g., payment processors, shipping companies, IT services, analytics providers). These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Business Transfers: If Talon Soccer is involved in a merger, acquisition, or asset sale, your personal data may be transferred as a business asset. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
• Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• With Your Consent: We may share your information with other parties when we have your explicit consent to do so.

5. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, including for fulfilling legal, accounting, or reporting requirements. When assessing retention periods, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means.

6. Your Data Protection Rights (GDPR)

As a data subject under GDPR, you have the following rights concerning your personal data:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us at [email protected] or by post to 4 Drumalee Drive, Dublin, D07 C6FK, Ireland.

7. Security of Data

The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, accidental loss, destruction, or damage. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

8. Links to Other Sites

Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Our services are not intended for anyone under the age of 16 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our site, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, our data practices, or if you would like to exercise any of your data protection rights, please contact us:

• Talon Soccer
• Address: 4 Drumalee Drive, Dublin, D07 C6FK, Ireland
• Phone: +353863618867
• Email: [email protected]